• Understanding how customers decide

    Decision intelligence for ecommerce brands and agencies

  • This site shows Decision Science applied

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    Brand Brains

    How customers decide to choose a brand.

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    Decision Lego

    How decisions are built.

    Piece by piece.

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    Segmentation

    Grouping customers by decisions, not demographics.

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    Copy Logic

    How language changes perception and behaviour.

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    Brand Brain (Example)

    A Brand Brain models how customers decide. Before data, dashboards, or tests.

  • DECISION → PERFORMANCE

    From decision clarity to performance lift

    No Decision Science:

    Unclear choices, Competing signals.

    With Decision Science:

    Reduced friction. Confident progression.

    Performance improves when decision barriers are removed (not when more tests are added)

  • EFFORT × EASE

    Deep work behind the scenes. Clear outputs for you.

    What you receive

    Brand Brain reports

    CRO decision maps

    Copy logic with rationale

    Segmentation models
    Clear priorities

    You see clarity. We do the heavy lifting.

  • Our guarantee

    We guarantee measurable performance improvement when decision barriers identified in our work are implemented.

    Because we change decisions (not just layouts, tests, or words).

  • Brands and Agencies Approve

  • "You can have all the micro-targeting tools in the world, yet if you fail to convince or persuade it is all worthless. The Matrix Team are one of a tiny number of people in the world who understands that it is psychology which offers the greatest potential to revolutionise marketing in the next ten years and beyond"

    Rory Sutherland Vice Chairman, Ogilvy

  • All of these brands have enabled growth